Popular Frequently Asked Questions
Here are some of the answers to our most popular frequently asked questions. If you cannot find the answer you are looking for here, please contact us for further assistance.
Web Design FAQs
Search Engine Optimisation FAQs
Social Media FAQs
General FAQs
Web Design FAQs
When we give you a quote, we will often be able to give an accurate estimation over the phone or via email. A standard 5 page website will take approximately a week to complete, however the completion time can largely be down to you. If we are unable to contact you to obtain specific information or content for the website, this can delay the completion date. We aim to complete all sites as soon as possible. If you are working to a tight deadline, please let us know.
In most cases, this is not necessary. Normally we are able to obtain all the required information over the phone or via email. In some larger projects, it may be suitable to arrange a physical meeting to discuss requirements.
We can provide access details to all of the websites which we create. If you would like to be able to make simple modifications and updates to the site, please let us know before we begin work and we will adapt the website to accomodate this.
If you have requested to edit the work, prior to Kre8 Designs carrying out the work, we can provide you simple instructions to add Blog posts, update product listings and edit telephone numbers and contact details etc. If you would like full training, this can be arranged for an additional fee.
If you are unhappy with the website, please contact a the member of staff which originally dealt with your enquiry and they will assist you. We aim to keep you updated every step of the way during the design, so this should not be a problem.
We are able to register new domain names (www. websites) if you do not have one already. Many of our web design and hosting packages provide a FREE UK domain name. If you would like to make an offer to an existing website, we are able to act on your behalf. Please contact a member of the Kre8 team to do so.
Search Engine Optimisation FAQs
This depends which package you have chosen and the scale of your campaign. To request a guaranteed minimum ranking for a specific search term(s), please speak to a representative about the Bespoke SEO Campaigns we offer. Google is an art, not a science and often results may update and change unexpectedly. The Kre8 Designs team endears to stay on top of algorithm changes and adapts to the latest updates.
SEO is considered an art and not a science, it is near impossible to determine exactly when a website will see an improvement. Our team is familiar with all of the latest advance techniques which allow us to decrease the waiting time and ensure that Google and other search engines list your website as soon as possible. It may take several months in order to see any rank changes, depending on the level of competition.
These are two jargon keywords which are used to describe ethical and unethical practise of Search Engine Optimising. ‘
White Hat‘, which is what Kre8 Designs uses, is considered to me a number of ethical techniques which allow a website to increase it’s rankings. This is done by linking the target website to others, making sure that the web pages are all search engine friendly and other techniques.
Black Hat SEO, used by many cheap competitors is the practise of using techniques which will initially see unbelievably quick results. The downside is that Google is able to detect these methods and de-indexes your website in the future. This means that your website will no longer show up on a search engine at all – a marketing disaster.
SEO is a constant battle between competitors to be the most popular website. If a site is not regularly updated and maintained, particularly now the new Google Bot “Panda” is in place, a website may drop in a matter of months or even weeks. By opting to have your website managed by us, we can continue to keep it updated regularly and also provide regular SEO boosts to maintain and potentially increase it’s ranking. Leave it alone, and see it slide down the rankings.
Social Media FAQs
We are able to provide followers for your business over a period of time. From as little as 100 to 1000+. This can do wonders for your online reputation and often displays loyalty and trust to a prospective customer. We cannot guarantee how long a user will follow you for, or where they are from. You must offer regular updates and ‘tweets’ to keep your new followers engaged. Visit the
Social Media area for more information.
We are able to provide Facebook Likes for your business and we can sell them at a flat rate. We cannot guarantee that each like is from a user relevant to the page or how long they like it for. This is down to you actively providing fresh content and a reason for them to continue liking. Visit the
Social Media area for more information.
Yes. We offer regular fixed-price updates on a daily, weekly or monthly basis at a competitive rate. If you have any promotions or special offers, we are able to incorporate this. We support Facebook, Twitter, Youtube and LinkedIn currently. Visit the
Social Media area for more information.
There is no simple answer to this. Social Media is becoming increasingly important in everyone’s day to day lives. It depends on the industry which you operate in. For example, a local computer repair company may benefit from social media as it is a way to directly communicate with it’s customers. Visit the
Social Media area for more information.
General FAQs
If you are making a one-off payment, we support Paypal and Google Checkout or an Instant Bank Transfer. If the service which you require is a monthly payment, we support Direct Debit or a Standing Order Mandate.
Kre8 Designs is able to assist you with any website we have designed. If it has developed a fault, requires updating or the website Domain needs renewing, we can help. Please
contact us. We are also able to offer
Full Web Management of your website if you require regular updates and changes for a regular monthly fee.
We are not currently V.A.T Registered, although we are looking into this in the future.
Kre8 Designs is owned and founded by James Thurlow-Craig and Jacob Painter. Both directors were originally sole traders, focusing on separate areas of the market. In early 2011, Kre8 Designs became a limited company with joint ownership. For more details on the company, please visit the
About Us page.